Privacy Policy

Sneaker Loco is a wholesale sneaker sourcing website operated by Shenzhen Yutuo Supply Chain Co., Ltd., with its registered business address at Room 205, Building A, No. 1, Qianwan 1st Road, Qianhai Shenzhen-Hong Kong Cooperation Zone, Shenzhen, China. In this Privacy Policy, “Sneaker Loco”, “we”, “us” and “our” refer to the business that operates sneakerloco.com.

For questions about this Privacy Policy or to make a privacy-related request, please email us at [email protected].

We collect information when you contact us, submit an inquiry or otherwise use our website. This may include:

• Contact and business information: your name, business email address, telephone or WhatsApp number, country and business details.
• Inquiry information: sneaker models, product links, quantities, preferred size ranges, delivery details and other sourcing requirements you choose to provide.
• Files you upload: product reference images or other files sent with your inquiry.
• Technical information: limited device, browser, IP address and cookie-preference data that may be collected automatically when you visit the website.

We use your information only for legitimate business purposes, including to:

• review your wholesale sneaker inquiry and respond to you;
• discuss sourcing options, product availability, quantities, pricing or other request details;
• manage ongoing business communication and provide customer support;
• operate, secure and improve our website and services; and
• send marketing communications only where you have separately chosen to receive them, where required by applicable law.

We do not use your information to make decisions based solely on automated processing that produce legal or similarly significant effects on you.

We may share information only when necessary to run our website, respond to your request or comply with the law. Recipients may include:

• website hosting, IT, form, email and cloud-storage providers;
• professional advisers, such as accountants, lawyers or insurers, where necessary;
• service providers that help us communicate with you or support a confirmed business request; and
• public authorities or other parties where disclosure is required by law or necessary to protect our rights and security.

We do not sell or rent your personal information. As an international business, information may be processed in countries other than the country where you live, including China and countries where our service providers operate. Where required, we use appropriate safeguards for such transfers.

We retain inquiry information only for as long as necessary to respond to your request, manage our business relationship and maintain appropriate business records. We may keep limited information for longer where required by law or reasonably necessary to resolve disputes, prevent fraud or enforce our agreements.

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

Depending on where you live and the law that applies to you, you may have the right to:

• request access to the personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of your information in certain circumstances;
• object to or request restriction of certain processing;
• withdraw marketing consent at any time; and
• request a portable copy of certain information, where applicable.

To exercise a right, email [email protected] with the subject line “Privacy Request”. We may need to verify your identity before responding. You may also have the right to complain to your local data-protection authority.

Our website may use cookies and similar technologies to keep the website working properly, remember your preferences, understand website performance and, where used, measure marketing activity.

Necessary cookies may operate because they are required for core website functions. Where required by applicable law, non-essential analytics or marketing technologies will be used only after you make a choice through our cookie banner. You can also manage cookies through your browser settings.

Our website may link to third-party websites, including social-media platforms. Their privacy practices are governed by their own policies, and we encourage you to review them before providing information.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date at the top of the page will be revised.